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AirAsia will relocate operations at Soekarno-Hatta International Airport in Jakarta to Terminals 2E for international flights and 2F for domestic flights, effective 12 August 2016 (03.00 hrs local time, GMT +7) due to renovation works at the old Terminal 3.

AirAsia’s domestic and international flight schedules will not be affected by the move.

AirAsia’s check-in and baggage drop counters for all international and domestic flights will be located at counters 73-81 in the departure area of Terminal 2F.

AirAsia guests departing from Terminals 2E and 2F are advised to arrive 2 hours before the scheduled time of departure. For a seamless travel experience, AirAsia recommends that guests check-in via, as well as print their boarding pass before departing for the airport.

Keep up-to-date with the latest news regarding AirAsia’s move to Terminals 2E and 2F on AirAsia’s Facebook page ( and Twitter (

For further information and assistance, please contact AirAsia’s Call Centre (Indonesia only) at +6221 2927 0999 or 0804 1 333 333

Happy Traveling !