If you possess a good sense of direction, researching Casablanca Airport facilities likely isn’t at the forefront of your plans. However, it’s a prudent choice if you wish to avoid aimlessly wandering the airport upon your flight’s arrival.
Therefore, arm yourself with the following information regarding Casablanca airport facilities.
Casablanca Airport Facilities
Casablanca Airport, also known as Mohammed V Airport, features two active terminals: Terminal 1 (T1) and Terminal 2 (T2), which are closely linked.
Each terminal comprises Arrivals and Departures areas and offers a variety of facilities to assist passengers throughout their journey. Outside the Arrival area, passengers can avail themselves of ground transportation options like taxis, hotel shuttles, and more.
Facilities at Casablanca Airport
Here are the revised details regarding the Casablanca Airport facilities and services available to Casablanca airport passengers.
1. Passport Control
Passport control and immigration services at Casablanca airport are located in the Arrival areas of Terminals 1 and 2. During peak periods, queues for this service can be lengthy, resulting in longer wait times for document checks.
To speed up the process of checking travel documents at Casablanca airport passport control, ensure you have all necessary travel documents completed, which will be verified by airport immigration officers.
For international flights, it’s recommended to check in 3-4 hours before your scheduled departure. Check-in counters at CMN will close 60 minutes prior to departure, while boarding gates close 15 minutes before departure.
2. Baggage Claim
Finding the baggage claim area at CMN airport is straightforward. Upon arrival, you’ll notice flight information screens positioned throughout the terminal, guiding you to the appropriate baggage carousel. From there, proceed to the baggage claim area to collect your belongings.
If you have multiple bags or suitcases, the airport offers complimentary luggage carts in the baggage claim, departure, and parking areas. Additionally, porter services are available to assist with transporting your luggage for a fee of MAD 20 (USD 1.99).
For those seeking extra protection for their luggage, luggage wrapping services are available in front of the check-in counters at all CMN airport terminals. The cost for luggage protective wraps ranges from MAD 44 to 88 (USD 4.39 to 8.78).
3. Lost Baggage
For passengers experiencing luggage-related issues, such as switching or loss, assistance is available through the following channels:
- Nearest information desk staff
- Airport district DGNS located on L2 (2nd level) of T1
- Dialing 8215 from the telephone stations in the airport’s zones
To reclaim lost items, please contact the ONDA call center at 080 1000 224 or +212522435858. Alternatively, you can file a claim via email at reclamation@onda.ma.
4. Drinking Water Fountains/Water Bottle Filling Stations – Favorite Casablanca Airport Facilities
Currently, CMN Airport does not have any water refill stations. However, you can visit the cafe or restaurant in the terminal area to fill up your water bottle. They offer filtered water, ensuring it is perfectly safe for drinking.
5. Nursing Rooms
According to the official Casablanca airport website, there is no information available about the presence of nursing rooms at this airport.
Nonetheless, the airport aims to cater to families by offering diaper-changing tables in its Casablanca Airport facilities.
Alternatively, passengers traveling with children can utilize the sanitary blocks equipped with changing tables for diaper changes.
6. Sim Cards
The Wi-Fi as one of Casablanca Airport facilities at CMN airport sometimes offer unreliable data speeds, and passengers are limited to only 30 minutes of access. Consequently, a temporary SIM card becomes a viable solution.
By obtaining a temporary SIM card during your trip to Casablanca, you can avoid paying expensive international roaming fees.
Various SIM card providers operate in the area, including Inwi, Orange Morocco, and Maroc Telecom. The prices for these SIM cards range from MAD 20 to MAD 50 (USD 2 to USD 4.99). SIM card products are readily available at airport shops such as Inwi, Orange, and IAM.
7. Foods & Drinks
Passengers can delight in food and drinks at Casablanca Airport restaurants and cafes in both terminals. With over 15 dining outlets at Terminals 1 and 2, a diverse array of international and local cuisines awaits. Additionally, specified dietary options like halal and vegetarian meals are available.
Beyond the dining establishments, passengers can explore the shopping area for a selection of snacks. So, if you’re not in the mood for a full meal, you can opt for snacks such as chips, candy, chocolate, biscuits, cookies, and more.
8. ATMs
There are seven bank outlets with ATMs available for financial transactions such as withdrawals, payments, or currency exchanges.
The following are several bank counters available at CMN Mohammed V Airport, including:
- Attijari Wafa Bank
- Al Barid Bank
- BMCE Bank
- And more.
These Casablanca Airport facilities are located in both the public and secure areas of Terminal 1 and Terminal 2. The ATMs provided by these banks at CMN Airport accept major international debit cards for dirham withdrawals and other financial transactions.
That covers all the Casablanca Airport facilities available to passengers. Additionally, make sure to explore the best deals for your flight and hotel on Airpaz!
