AirAsia Relocate Operations at Soekarno-Hatta International Airport in Jakarta

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AirAsia will relocate operations at Soekarno-Hatta International Airport in Jakarta to Terminals 2E for international flights and 2F for domestic flights, effective 12 August 2016 (03.00 hrs local time, GMT +7) due to renovation works at the old Terminal 3.

AirAsia’s domestic and international flight schedules will not be affected by the move.

AirAsia’s check-in and baggage drop counters for all international and domestic flights will be located at counters 73-81 in the departure area of Terminal 2F.

AirAsia guests departing from Terminals 2E and 2F are advised to arrive 2 hours before the scheduled time of departure. For a seamless travel experience, AirAsia recommends that guests check-in via airasia.com, as well as print their boarding pass before departing for the airport.

Keep up-to-date with the latest news regarding AirAsia’s move to Terminals 2E and 2F on AirAsia’s Facebook page (www.facebook.com/AirAsia) and Twitter (www.twitter.com/AirAsia).

For further information and assistance, please contact AirAsia’s Call Centre (Indonesia only) at +6221 2927 0999 or 0804 1 333 333

Happy Traveling !



Airport and Terminal Listing for AirAsia Philippines at NAIA Manila

Airport and Terminal Listing for AirAsia Philippines at NAIA Manila

Airport and Terminal Listing for AirAsia Philippines at NAIA Manila

Dear All Passengers, 

There are terminal changes for AirAsia Philippines at Ninoy Aquino International Airport Terminal. All international flights will depart from Terminal 3 and Domestik flight will depart from terminal 4. Please find the airport terminal details as follow:

Destination From Manila To Manila
Hong Kong (HKG) NAIA Terminal 3 Hong Kong Int’nl Airport Terminal 2
Incheon (ICN) NAIA Terminal 3 Incheon Int’nl Airport
Kota Kinabalu (BKI) NAIA Terminal 3 Kota Kinabalu Int’nl Airport (counter 9-0)
Macau (MFM) NAIA Terminal 3 Macau International Airport
K. Lumpur (KUL) NAIA Terminal 3 Kuala Lumpur Int’nl Airport (KLIA2)
Cebu (CEB) NAIA Terminal 4 Mactan-Cebu Int’nl Airport
Kalibo (KLO) NAIA Terminal 4 Kalibo Int’nl Airport
Puerto Princesa (PPS) NAIA Terminal 4 Puerto Princesa Int’nl Airport
Tacloban (TAC) NAIA Terminal 4 Daniel Z. Romualdez Airport
Tagbilaran (TAG) NAIA Terminal 4 Tagbilaran Airport
Davao (DVO) NAIA Terminal 4 Francisco Bangoy International Airport

AirAsia update termional information  11 January 2016. Grab best promo and discount of Philippines AirAsia tp many favorite routes domestic and internatonal on Airpaz.com

Visit our new update promotions on “Today’s Promotions” of AirAsia, Tiger Air, Jestar and many more only on Airpaz.com. Happy Traveling..!


AirAsia Indonesia (QZ) Refund Policy on Airpaz.com

AirAsia Indonesia Refund PolicyAirAsia Indonesia (QZ) Refund Policy on Airpaz.com.

Please pay attention to the mechanism of refund for AirAsia Indonesia (QZ)

1. For International Flights: Cancellation by the Airlines Only & should be processed and given in E-Voucher by Airpaz.com within 14-60 working days

2. For Domestic Flights: Cancellation by Passenger allowed via:
Call Center : 08041333333 /021-29270999
Online: E-Form AirAsia

Subject to the following rules:

  • Refund over 72 hours by the passenger before the scheduled departure time will get a refund 75% of the base fare
  • Refund under 72 hours to 48 hours by the passenger before the scheduled departure time will get a refund of 50% of the base fare
  • Refund under 48 hours to 24 hours by the passenger before the scheduled departure time get a refund of 40% of the base fare
  • Refund under 24 hours to 12 hours by the passenger before the scheduled departure time get a refund of 30% of the basic fare
  • Refund under 12 hours up to 4 hours by passengers before the scheduled departure time get a refund of 20% of the base fare
  • Refund under 4 hours by passengers before the scheduled departure time get a refund of 10% of the base fare.
  • For Force Majeure condition will get a refund of 90% of the base fare
  • Airport Taxes by will get a refund 100%
  • There is no refund for a fee Add On, IWJR, VAT, Processing Fee

Enjoy your traveling more and grab special promo from AirAsia Indonesia on Today’s Promotion” on Airpaz.com every day. Happy Traveling..!


ThaThai Smile Air Check in Don Muang Airport Terminal 2.

ไทยสมายล์ให้บริการ Check in ที่สนามบินดอนเมือง Terminal 2 ตั้งแต่วันที่ 24 ธ.ค. 2558 เป็นต้นไป

Hi Traveler, Please be notice that Thai Smile Air will be move to 3rd floor of Terminal 2, starting from December 24th, 2015.  All passengers may check-in at counter 12J 12K 12L and 12M. In addition, Smile Service Center is located between Row 14 & 15.

Read: Weekday Special Promo NokAir till 24 January 2016

Check-in time at counter for domestic flights will be open  2 hours and closes 30 minutes before the departure time. Passengers should be at the gate 40 minute prior to the departure time and boarding gate will be closes 10 minutes before departure time.

Check-in time at the counter for international flights will be open 3 hours and closes 45 minutes prior to departure time. Passengers should be at the gate 40 minutes prior to departure for boarding and the gate will be closes 10 minutes before departure time. (CT/RC)

 Read:

List of The Airlines at Terminal 1 and Terminal 2 Bangkok Don Mueang International Airport

Thai Lion Air Move to Terminal Two Don Mueang International Airport